Kleanze (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how the Kleanze mobile application collects, uses, stores, and protects user data in accordance with Google Play policies and applicable laws.

1. Introduction

Welcome to the Kleanze App. This Privacy Policy describes how we handle your personal data when you use our mobile application, services, or features. By using the app, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We may collect and process the following types of information:

a) Personal Information

1. Name
2. Phone number
3. Email address
4. Address details (if provided)

b) Usage & Technical Information

1. App usage data
2. Device information (device type, OS version)
3. Log data and diagnostics

c) Transaction & Service Data

1. Service requests
2. Product inquiries
3. Purchase or service-related details (if applicable)

Note: We do not collect sensitive personal data such as passwords, biometric data, or government-issued IDs.

3. How We Use Your Information

We use your data only for legitimate purposes, including:

1. To provide and manage our water purification services
2. To process inquiries, service requests, and customer support
3. To improve app performance and user experience
4. To communicate updates, service notifications, or support messages
5. To comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

4. Data Sharing

We may share your data only when necessary:

1. With authorized service partners for service fulfillment
2. When required by law or legal authorities
3. To protect our legal rights and prevent misuse

All partners are required to maintain confidentiality and data security.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

1. Unauthorized access
2. Data loss or misuse
3. Alteration or disclosure

However, no digital system is 100% secure, and we encourage users to take necessary precautions while using the app.

6. Data Retention

We retain your personal data only as long as necessary to fulfill service purposes or comply with legal obligations. When data is no longer required, it is securely deleted.

7. Your Privacy Rights

You have the right to:

1. Access your personal data
2. Request correction or deletion
3. Withdraw consent for marketing communications

To exercise your rights, contact us using the details below.

8. Children's Privacy

The Kleanze app is not intended for children under 13 years of age. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected within the app or on our official platforms.

10. Get In Touch

If you have any questions or concerns about this Privacy Policy or data usage, please contact us:

1. Address: 2A, Bright Garden, Ramamoorthy Road,
2. Selvapuram, Coimbatore - 641026.
3. Phone: +91 98422 76049
4. Email: aquapureenquiry@gmail.com